Over 7 Years of Excellence

From Humble Beginnings to a Pan-India Technology Powerhouse

Since our inception in 2017, Novation India has grown from a specialized IT solutions startup in Bhopal into one of Central India’s premier technology, hardware distribution, and after-sales service management providers.

Managing the entire post-purchase consumer journey — from in-transit logistics, onsite installations, and warranty repairs to multi-lingual customer care — we empower government bodies, retail enterprises, and national brands to achieve operational excellence.

Our Promise

“To deliver peace of mind after every purchase and technology deployment through continual innovation, speed, and unwavering ethical standards.”

82+

Projects Completed

25K+

Satisfied Clients

15+

Enterprise Partners
Visual Analytics

Visualizing Novation India's multi-fold trajectory in client reach, operational hubs, and service capabilities from 2017 to 2026+.

Growth Scale Curve (2017 - 2026+)

Client Base & Regional Service Expansion

2500%+ Expansion
2017 1,000+ 2019 5,000+ 2021 12,000+ 2024 20,000+ 2026+ 25,000+
2017: Foundation & Local Software
2026+: Pan-India Brand & AMC Leadership

Performance Scale Metrics

Client Reach Growth 25,000+ Clients (98%)
Brand Alliances (Tata Play, Sony, Jaquar) 15+ Partners (92%)
Service Resolution Rate 99.4% Ticket SLA
District & State Hub Network Pan-India Coverage (95%)
Sustained Quality: From 2017 to present, Novation India has expanded operations while maintaining a 99.4% customer satisfaction rating.
Timeline of Milestones

Discover Our Evolutionary Story

2017

The Beginning & Foundation

Bhopal, Madhya Pradesh

Novation India was established with a focused vision to provide high-quality software development, IT implementations, and custom digital tools for MP Government bodies and local enterprises.

Software Development Govt IT Solutions Core Team Formation
2019

Service Spectrum & Hardware Expansion

Regional Growth

Entered into strategic distribution and sales partnerships with national DTH & electronics pioneers including Tata Play. Expanded regional hub operations across Rewa, Satna, and Jabalpur.

Hardware Distribution Tata Play Partnership Retail Network
2021

Service CRM & Multi-Lingual Call Center

24/7 Operations

Deployed custom Service Management Suite and launched a centralized multi-lingual IVR call center, enabling real-time technician dispatching, ticket tracking, and onsite tech visits.

Custom CRM Suite IVR Call Center Field Service Techs
2024

Strategic National Brand Alliances

Pan-India Brands

Forged strategic alliances with leading national brands — Tata Play, Sony India Pvt. Ltd., Jaquar, Symphony, and Havells — managing distribution, after-sales installations, and Annual Maintenance Contracts (AMC).

Sony India Pvt. Ltd. & Jaquar Alliances Havells & Symphony AMC Protection Plans
2026+

Pan-India Expansion & Next-Gen Tech

Nationwide Reach

Scaling nationwide logistics, enterprise IT consulting, AI-enabled customer management systems, and smart home service solutions for over 25,000+ satisfied clients across India.

Pan-India Logistics Enterprise IT Consulting 25,000+ Happy Clients
Get Started Today

Ready to Be Part of Our Next Chapter?

Whether you require enterprise technology solutions, after-sales service management, or distribution partnerships, we're here to elevate your business.

Contact Our Team